Refund Policy
Last updated: March 1, 2026
14-Day Refund Policy
You may request a full refund within 14 days of purchase, provided the product has not been downloaded. After download, refunds are not available.
1. Refund Eligibility
You are eligible for a full refund if both of the following conditions are met:
- Your refund request is submitted within 14 calendar days of your purchase date
- You have not downloaded the purchased product
Refunds are NOT available if:
- The product has already been downloaded
- More than 14 days have passed since the purchase date
2. Download Period
After purchase, you have 30 days to download your product. The download link is sent via email immediately after purchase. After 30 days, the download link expires.
3. Content Usage
Once you download the product, you have permanent access to the downloaded files. There is no expiration on your use of downloaded content.
4. How to Request a Refund
To request a refund:
Send an email
Email us at contact@ai-driven-architect.com with the subject line: Refund Request — [Your Order Number]
Include your order details
Provide the email address used for purchase and your order number (found in your purchase confirmation email from Paddle).
Confirmation
We will confirm receipt of your refund request within 1 business day and verify download status.
5. Refund Processing
Once your refund is approved:
- The refund is processed through Paddle, our payment processor
- Refunds are returned to the original payment method used for purchase
- Processing time: 5–10 business days depending on your bank or card issuer
- You will receive a confirmation email from Paddle once the refund is issued
6. Summary
Refund window: 14 days from purchase (before download only)
Download period: 30 days from purchase
Content usage: Permanent after download
After download: Refunds are not available
7. Contact
For any questions about our refund policy, please contact us at: contact@ai-driven-architect.com
We typically respond within 1 business day.